Norway tackles waiting times with UK software for health helpline
24 July 2007: Clinical Solutions, a UK leading provider of software solutions to the healthcare market, has been selected to provide the software for Norways Norsk Helse telefon 24 (NHT24) service.
The clinical decision support and call centre management software will enable staff at NHT24 to offer customers a 24 hour clinical triage service wherever they are located in the world, and provide information related to acute medical conditions.
NHT24 is a private company set up to provide a nation wide telephone helpline offering health advice and support for its subscribed members in all Scandinavian countries. The new service went live on June 19th 2007.
Jan Einer Vaage, Chief Executive at NHT24 explains, “The service will provide a new and valuable resource for our members by providing 24 hour health assistance and advice from wherever they may be. We selected Clinical Solutions based on its track record in the UK, its understanding of our needs and their forward thinking approach.”
Richard Craven, Sales & Marketing Director at Clinical Solutions adds, “We are delighted to be expanding our customer base into Scandinavia and its private healthcare community. We see this as an ideal marriage between a leading technology provider and NHT24 who are innovators in providing leading edge health services to Norway and Scandinavia.”
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