Q: What is Clinical Solutions?
A: Clinical Solutions is a leading supplier of clinical decision support systems (CDSS), software solutions and services to the healthcare industry. Our products and services help healthcare professionals safely and consistently assess a patient’s symptoms and direct them to the most appropriate level of care.
Q: Who are Clinical Solutions management?
A: Names and biographies of our management can be found under the heading Management in the About us information section.
Q: What solutions and services does the company provide?
A: Clinical Solutions provides clinical decision support systems (CDSS), healthcare software solutions, healthcare information systems, telephone triage and triage nursing software, walk in and call centre applications, healthcare knowledge management systems (KMS) and clinician portals.
Q: Where are the company’s solutions used?
A: Our customers include; NHS Direct in England and Wales; NHS 24 in Scotland; and many Walk-in centres across England, as well as customers in Portugal, Norway, Australia, and New Zealand.
Q: Will my system integrate with Clinical Solutions?
A: Clinical Solutions complies with communications standards including HL7v3 and the e-Government Interoperability Framework for electronic clinical record data interchanges. Clinical Solutions’ also comply with the Gender Equality Duty for England and Wales, a legislative requirement that all healthcare providers must meet from April 2007.
Q: Where are the company’s headquarters?
A: The registered office and global headquarters of Clinical Solutions is Scott House, Alencon Link, Basingstoke, Hampshire, RG21 7PP UK. Details of all our offices can be found in the Contact us section.
Q: What is the company’s registered number?
A: CAS Services Ltd, now trading as Clinical Solutions is registered in England No 4394761.
Q: What is the company’s VAT number?
A: VAT number 858 516 979.
Q: Are currently available positions listed on the website?
A: No, but to obtain a list of current vacancies, please email hr@csdss.com
Q: What format should my CV be in?
A: Please submit your CV in MS Word format (.doc), Adobe Acrobat (.pdf), Rich Text format (.rtf) or plain text (.txt).
Q: What if I don’t hear from you?
A: We would like to reassure you that as a matter of courtesy we try to acknowledge all enquiries, however if this does not happen for any reason we retain all CV’s received for a minimum of six months should any suitable vacancies arise.
Please inform our HR contacts at hr@csdss.com, if you no longer want us to keep your CV on file.
Q: How do I navigate around the Clinical Solutions website?
A: The main navigational options are available from the top menu on the home page. When you are visiting any of the sections, navigation is either via the top menu, the left-hand-side menu, the menu at the bottom of the page or the site map. Sub-menus can be found on the left-hand-side menus.
Q: How do I subscribe to receive email and SMS alerts?
A: You can subscribe to receive Clinical Solutions news alerts by email and or SMS. Further details can be found in the Subscribe sub-menu in our News & media section.
Q: Does the Clinical Solutions website have a text only version?
A: Yes, this can be viewed by clicking on the Text only link at the bottom right of each screen.
Q: Does the Clinical Solutions website have scalable text?
A: Clinical Solutions aims to make its website and information available to as many users as possible. To enhance accessibility we have added a scalable text feature to our website. This enables you to increase and decrease the text size on the page.
Q: How do I report any issues relating to the Clinical Solutions website or just give general feedback?
A: All feedback and comments are welcomed and can be emailed to marketing2csdss.com.
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