News & media
News & media
Please find detailed below the latest five news items. Please visit the
Archive for all news items covering the past two years.
NHS 24 extends contract with Clinical Solutions
09 March 2010 NHS 24, the telephone and online service providing health advice and information in Scotland, has signed an agreement to extend its partnership with Clinical Solutions, following the success of the current contract.
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Clinical Solutions, the leading provider of health-based customer relationship management (CRM) and clinical content solutions, will continue to provide NHS 24’s core telephone triage software and decision support content. Clinical Solutions will also continue to provide related services such as technical support, project management, configuration, training and deployment.
Within the current three year contract signed in March 2007, there was an opportunity to extend the partnership if service levels were met. After meeting key objectives, NHS 24 decided to extend the contract for a further two years.
NHS 24 Director of Clinical Development, Dr Christopher Stewart, said: “NHS 24 is playing a key role in providing, by telephone and online, clinical assessment and information services for people who live in Scotland. These NHS 24 services are delivered by working closely with partner NHS Boards across Scotland. During 2009, the H1N1 Pandemic provided challenges for all of the NHS in Scotland. As part of NHS Scotland, NHS 24 had a key role to play. Absolutely critical for us in NHS 24, is the need for robust and resilient systems to facilitate the delivery of the safe, effective and efficient services we provide.
“Clinical Solutions remains a key supplier and strategic partner for NHS 24, providing an essential front-line software application which is utilised thousands of times per day by NHS 24’s healthcare professionals to support the direct delivery of services to our patients.”
Xavier Flinois, CEO of Clinical Solutions adds, “We are delighted to have been given the opportunity to continue working with NHS 24 and help them improve access to healthcare for the people of Scotland with technology and expert content.”
Countdown to HIMSS2010
22 February 2010 Clinical Solutions will take part in the 2010 Annual HIMSS Conference & Exhibition in Atlanta, which is the largest healthcare information technology conference in the United States, and is scheduled for March 1-4, 2010.
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On the booth this year we will be showcasing our range of scalable, multi-channel, decision support and expert knowledge solutions. The IntefleCS products allow frontline stakeholders to reach out to patients and provide them with a safe but active role in their own care, and a seamless journey through the healthcare system. This means lower costs, lower risks and a higher degree of patient satisfaction.
Our products have already been adopted in the US, England, Scotland, Wales, Portugal, Norway, India, Australia and New Zealand.
Visit Clinical Solutions at Booth 7848, Hall B.
If you wish to schedule your demo and meeting in advance, please contact darin.southard@csdss.com
Patient Safety Awards 2010 – winners announced
08 February 2010 With over 500 guests present, the best in patient safety were rewarded on Friday 5 February at the inaugural Patient Safety Awards at London’s Grosvenor House Hotel. The awards celebrated the excellence in an area which arguably presents one of the greatest challenges for modern healthcare.
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Clinical Solutions, trusted provider of flexible, multi-channel decision support and information solutions, was a proud sponsor of awards. We are pleased to inform you that the full list of winners is now available.
With over 350 entries, the judges were impressed by the quality and commitment to patient safety evident in many health service providers. Alastair McLellan, Nursing Times editor said “Each one of our judging panels – filled with brightest minds in patient safety – found their powers of determination being tested again and again. The 70 shortlisted organisations represented in this room constitute the very best of those entries – and ever one can be very proud of their presence here tonight.”
The evening was filled with celebrations recognising the successes of patient safety which is finally starting to become a mainstream concern in the health service. Those rewarded on the night are those who have taken on a hard task in trying to improve patient safety. With Alastair McLellan commenting “They – you – are pioneers on a particularly taxing trail”
Click here to see a full list of winners and photos from the night.
Clinical Solutions would like to congratulate all this year's winners and finalists.
Clinical Solutions focuses on tech roll out with new appointment
02 February 2010 Clinical Solutions, the leading clinical decision support provider, has appointed Richard Atkins as Sales Director for the UK and Ireland.
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The move comes at a time when Clinical Solutions continues to roll out its technology and content, in a managed service environment, to deliver clinical information and decision support across a number of channels.
The technology supports a range of scenarios from urgent face to face care, to situations where even less clinical presence is needed and where e-care can have a deep impact. Clinical Solutions’ combination of clinical content, software applications and managed IT infrastructure provides a one-stop-shop to organisations whatever their size and need.
Richard Atkins joins Clinical Solutions from Bace One Limited, a prime partner of Autonomy plc where he was Managing Director. Bace One Limited is a provider of advanced applications in the contact centre market to leading blue-chip organisations.
Richard has enjoyed a career spanning more than 30 years in which he has held a wide variety of UK and international roles in the areas of purchasing, commercial management, sales leadership and general management.
He has worked with both small and industry-leading companies and his experience includes telecoms, data communications and networking, telephony, CRM software, Contact Centre solutions, Knowledge Management and advanced search and retrieval software, and analytics.
Xavier Flinois, CEO at Clinical Solutions comments, “Richard’s appointment is a very timely addition to our team. As we continue to develop our portfolio of products, we can be confident that Richard will lead our UK and Ireland sales team to identify opportunity for market share. His commercial and technology experience will be an asset to our organisation.”
Clinical Solutions strengthens product delivery with new appointment
11 December 2009 Leading clinical decision support provider Clinical Solutions has appointed Paul Champion as Executive Vice President, Solutions.
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This announcement follows Xavier Flinois’ recent appointment as CEO. It represents a renewed focus on technology and clinical development to deliver content solutions based on converging decision support products across call centre, web and face to face environments.
Paul Champion joins Clinical Solutions from ACTIVE Solutions Europe Ltd, a provider of GIS and information systems to the healthcare, emergency services and education markets. He has over twenty years experience in technology projects, across director, project management, consultancy and business analyst roles.
Significant highlights of his career include the role of Oracle Product Development Manager at Oracle Corporation; Head of Consultancy at the Web Technology Group at Cable & Wireless and R&D Manager of Scoot.com. Paul has managed product marketing, software development, consultancy and business analysis teams.
Xavier Flinois, CEO at Clinical Solutions comments, “We are delighted with the appointment. Paul’s understanding of the market and our technologies will be invaluable to deliver against our product roadmap. The market is at a turning point where multi-channel solutions are required to reach out to all the patients where customised and aggregated content must be delivered for each care service provider. With responsibility for marketing, clinical and technology development, Paul will be able to assemble multi-disciplinary teams across Clinical Solutions creating a unique proposition going forward.”
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