News & media
News & media
Please find detailed below the latest five news items. Please visit the
Archive for all news items covering the past two years.
Clinical Solutions creates brands to extend market differentiation
12 June 2008 Clinical Solutions is today announcing the brand name of its core software that all products are built upon. IntefleCS™ is the core brand name for all Clinical Solutions products and supports the brand strategy going forward.
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IntefleCS takes its name from Clinical Solutions’ key attributes; integrated and flexible, and has been designed to accelerate market adoption as well as reinforce the company’s commitment to the healthcare industry. The creators of the groundbreaking NHS Direct software believe this is a pertinent time for the re-naming of the suite and will help propel the business forward to its next stage of development.
Commenting on the launch, Marce Colucci, head of marketing at Clinical Solutions says: “IntefleCS reflects the characteristics of the business and suits our style and approach with the market - one that creates a unique identity that the market can easily relate to. With our track record over the past six years, we feel this is a perfect platform to drive and develop our solutions in the future.”
IntefleCS is a trademarked name, and will be used in all collateral. Each of Clinical Solutions’ individual products will use the IntefleCS brand. These include:
- IntefleCS Telephone Triage
- IntefleCS Face to Face
- IntefleCS Long Term Conditions Management/Chronic Disease Management
- IntefleCS Web Services
- IntefleCS Urgent Care
- IntefleCS Bio Surveillance
It also allows Clinical Solutions to easily integrate its existing recognised brands such as IntefleCS Teleguides™, the clinical content used in all of its triage solutions, while retaining the awareness the company has created in the market. Over the next few weeks, further announcements will be issued to inform the market of the development of this branding and what it represents.
Tackling men’s health issues: Is greater access the way forward?
05 June 2008 In the run up to Men’s Health Week (9-15 June) David Baker, CEO at Clinical Solutions examines the health issues facing men and how an increase in access to care can help address the issues.
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According to the independent body, Men's Health Forum, too many men suffer unnecessary poor health and die too young from preventable causes. Whereas women are renowned for their unembarrassed attitude towards discussing health matters and accessing care - we live in a culture that encourages a stiff upper lip in relation to men's health. This in turn contributes to prolonged illness and unnecessary suffering.
Removing the stigma attached to discussing male health issues and taking positive steps to make healthcare and health information more accessible to the average man on the street is essential. But how can we look to change something that is so deeply and historically rooted in our society and culture...
The full article is now available in our Reading Room. If you would like to subscribe please click here. It only takes a couple of minutes to complete and allows you access to a regularly-updated library of white papers, articles and documentation. In addition you will receive Clinical Solutions news and event alerts by email.
Atlanta's Child Health Line Gets a Booster
26 March 2008 Children's Healthcare of Atlanta, one of the leading paediatric hospitals in the US, has signed an agreement with Clinical Solutions to upgrade its electronic telephone triage system; enabling a more streamlined process for patients, health professionals and call centre representatives.
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Families and healthcare professionals in Atlanta are set to benefit from Clinical Solutions' Telephone Triage, a new product which will help its local children's nurse advice line be more responsive and run more efficiently.
The first of its kind in Georgia, the Telephone Triage will minimise administration, empowering the centre to support a higher number of incoming calls from patients and improve call back times.
Nearly a hundred Customer Resource Specialists (CRS) and nurses operate the "404-250-KIDS" nurse advice line in Atlanta.
Benefits for patients and healthcare professionals include:
- Enhanced user interface with modern "look and feel".
- Increased efficiency of call handling and resolution.
- Greater scalability and security of information.
- Interoperability with third-party applications.
- Reduced environmental impact, of paper storage and associated costs.
- Reduced training for centre staff.
Robin Pajot, director at Children's explains, "By improving the technology we use to process and respond to calls, our staff will have the tools they need to maintain a high level of patient care. Working in collaboration with the business, we have been able to develop new and innovative ways to improve our service and draw on their global experience."
Darin Southard, vice president of Clinical Solutions adds, "The 404 250 KIDS line provides a valuable resource for families in Atlanta taking over 27,000 calls alone in December 2007. With this volume of calls, it is imperative that the call centre users have the tools they need to respond to the needs of these patients. This solution will significantly improve resource utilization, making the process more efficient for staff and ultimately improving response time for patient care - the key factor which underlies the concept behind our technology."
Liverpool PCT in final of prestigious industry award
11 December 2007 Liverpool PCT's electronic patient management and clinical consultation system across four of the city's Walk in Centres (WiCs) has achieved finalist status from the healthcare industry's most prominent event, the BT e-Health Insider Awards. The award recognised innovation in the application of technology at the leading edge of healthcare delivery.
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The solution, developed in partnership with Clinical Solutions, has enabled the walk-in centres to act effectively as one virtual care centre working from four different locations, including the country's first specialist paediatric Walk in Centre.
The ICT team at Liverpool PCT partnered with Clinical Solutions to provide a single integrated patient management and clinical consultation system, which would facilitate the transfer of electronic medical records onto a central database to be viewed and accessed by all four sites. The key driver for this was the ability to access patients' healthcare records and their history of care anywhere in the city.
Richard Craven, Global Sales and Marketing Director of Clinical Solutions enthused, "We are delighted for Liverpool to be a finalist of such a highly regarded award. The ICT team has shown us all what is achievable with integration; working with Clinical Solutions, it's leading the way with joined-up healthcare in the UK."
The award ceremony took place in November, at 195 Piccadilly, the headquarters of the British Academy of Film and Television Arts in London.
Who is killing men? Man found not guilty
04 October 2007 A "not guilty" verdict for "Men" was the outcome of a simulated "court case" at the European Health Forum Gastein, the European Union's leading congress in health politics. Clinical Solutions formed part of the jury of health professionals, NGOs and policy makers that sought to identify responsibility for the early death of men across Europe. They incriminated the variations of emphasis by member states on early diagnosis, as well as the "one policy fits all" approach when it comes to men's health. The European Health Forum called for reform of EU public health policies to reduce the early death rate of men in Europe.
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Men are dying earlier due to lack of health literacy, early diagnosis and absence of outreach systems for the management of long term conditions. Experts in The European Men's Health Forum returned to Gastein to debate the issue and identified the lack of development in public health policies as the reason for early death of men across Europe.
The development of public health policies and services should take account of evidence that men and women have different needs, experiences, concerns or priorities. By fully integrating an awareness of male and female health needs strategically and operationally, the EU 'gender mainstreaming' agenda can actively promote equality and improved health outcomes for men and women, rather than occasional awareness campaigns on sex-specific issues.
Taking cancer as an example, the result of the recent EUROCARE IV study demonstrates that, "overall, survival for all cancers combined was significantly higher in women than in men (55.8% [55.3-56.2]) compared with that of men (47.3% [46.8-47.8])".
Male survival rate is lowest in East European countries and in the UK among Western Europe. UK cancer tsar Mike Richards states, "Furthermore, findings from the high-resolution studies indicated that the poor results from the UK were attributable mainly to patients having more advanced disease at diagnosis than patients in other European countries. For policymakers, this conclusion is clearly of great importance, because it indicates that particular emphasis should be put on achieving earlier diagnosis."
The variations of emphasis by member states on early diagnosis were highlighted by health professionals, NGOs and policy makers. Similarly highlighted was the 'one policy fits all' approach when it comes to men's health. The reason for this was the near absence of outreach systems for the management of long term conditions. As a result of all this, men with rheumatoid arthritis for instance, are diagnosed late, poorly encouraged to self care their condition while receiving less than optimal treatment and management.
