News & media
News & media
Please find detailed below the latest five news items. Please visit the
Archive for all news items covering the past two years.
Clinical Solutions focuses on tech roll out with new appointment
02 February 2010 Clinical Solutions, the leading clinical decision support provider, has appointed Richard Atkins as Sales Director for the UK and Ireland.
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The move comes at a time when Clinical Solutions continues to roll out its technology and content, in a managed service environment, to deliver clinical information and decision support across a number of channels.
The technology supports a range of scenarios from urgent face to face care, to situations where even less clinical presence is needed and where e-care can have a deep impact. Clinical Solutions’ combination of clinical content, software applications and managed IT infrastructure provides a one-stop-shop to organisations whatever their size and need.
Richard Atkins joins Clinical Solutions from Bace One Limited, a prime partner of Autonomy plc where he was Managing Director. Bace One Limited is a provider of advanced applications in the contact centre market to leading blue-chip organisations.
Richard has enjoyed a career spanning more than 30 years in which he has held a wide variety of UK and international roles in the areas of purchasing, commercial management, sales leadership and general management.
He has worked with both small and industry-leading companies and his experience includes telecoms, data communications and networking, telephony, CRM software, Contact Centre solutions, Knowledge Management and advanced search and retrieval software, and analytics.
Xavier Flinois, CEO at Clinical Solutions comments, “Richard’s appointment is a very timely addition to our team. As we continue to develop our portfolio of products, we can be confident that Richard will lead our UK and Ireland sales team to identify opportunity for market share. His commercial and technology experience will be an asset to our organisation.”
Clinical Solutions strengthens product delivery with new appointment
11 December 2009 Leading clinical decision support provider Clinical Solutions has appointed Paul Champion as Executive Vice President, Solutions.
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This announcement follows Xavier Flinois’ recent appointment as CEO. It represents a renewed focus on technology and clinical development to deliver content solutions based on converging decision support products across call centre, web and face to face environments.
Paul Champion joins Clinical Solutions from ACTIVE Solutions Europe Ltd, a provider of GIS and information systems to the healthcare, emergency services and education markets. He has over twenty years experience in technology projects, across director, project management, consultancy and business analyst roles.
Significant highlights of his career include the role of Oracle Product Development Manager at Oracle Corporation; Head of Consultancy at the Web Technology Group at Cable & Wireless and R&D Manager of Scoot.com. Paul has managed product marketing, software development, consultancy and business analysis teams.
Xavier Flinois, CEO at Clinical Solutions comments, “We are delighted with the appointment. Paul’s understanding of the market and our technologies will be invaluable to deliver against our product roadmap. The market is at a turning point where multi-channel solutions are required to reach out to all the patients where customised and aggregated content must be delivered for each care service provider. With responsibility for marketing, clinical and technology development, Paul will be able to assemble multi-disciplinary teams across Clinical Solutions creating a unique proposition going forward.”
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Clinical Solutions to Integrate with Healthwise Content
12 October 2009 Healthcare technology specialist Clinical Solutions and the non-profit health content provider Healthwise announce an agreement to help call centre clinicians in North America give patients the health information they need when they need it.
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The integration of Healthwise® Connect with Clinical Solutions’ telephone-based decision support technology, IntefleCS™ Telephone Triage, will give healthcare organisations seamless access to medically-reviewed and evidence-based health information, promoting shared decision-making. In addition, specific details, including health topics as well as patient responses and critical outcomes, will be automatically transferred from Healthwise® Connect to the Clinical Solutions system and charted on the patient’s record.
John Stevens, Clinical Solutions Director, states, “People demand services that match their lifestyle. And through telephone triage, healthcare providers can offer not only safe and convenient access to trusted information but also direction to the most appropriate level of care. I’m confident that Healthwise® Connect, accompanied with the decision-support technology from Clinical Solutions, will form a robust offering for many health care providers in North America.”
Healthwise CEO Don Kemper adds, “For a new mum whose child has a fever, for a middle aged man considering back surgery or for an older woman focused on the pros and cons of hip replacement surgery, Clinical Solutions and Healthwise can help people get the right information to help them make the best health care decisions. The Healthwise-Clinical Solutions agreement will help improve health outcomes for thousands, if not millions, of people in the United States and Canada.”
Healthwise interactive symptom topics help clinicians assess each caller’s symptoms and determine the appropriate treatment or care. Healthwise Connect’s easy-to-use clinician-facing interface follows consistent, medically reviewed triage and logic for reliable outcomes. The interface accepts information from Clinical Solutions application to customise the experience for age and gender. And the caller’s responses help guide the clinician to ask only those questions relevant to the caller and his or her health issue.
Healthwise® Connect links call-tracking software to the in-depth and actionable health information in the Healthwise® Knowledgebase. The Healthwise® Knowledgebase includes topics on health conditions, medical tests and procedures, medicines, decision-support tools, and everyday health and wellness issues.
Clinical Solutions’ and Healthwise® Connect’s flexibility and full scaleability offers an innovative call centre solution for both distributed and multi-site call centres.
Health Advocate, Inc., the US leading healthcare advocacy and assistance company, has already signed up for the new offering, with the service due to go live January 1, 2010. As an existing Healthwise customer, the Pennsylvania-based company will now have enhanced capabilities to meet marketplace needs.
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New CEO for Clinical Solutions
01 October 2009 Healthcare IT specialist Clinical Solutions has appointed Xavier Flinois as Chief Executive Officer to extend its market leadership and spearhead its ambitious and dynamic growth plans for decision support solutions.
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Xavier will be joining Clinical Solutions after heading up consulting and investment boutique Houat Partners. Previously Xavier was the CEO of SchlumbergerSema and a member of the Management Board of AtosOrigin, in charge of the UK, Americas and Asia.
David Thorpe, chairman of Clinical Solutions comments, “Xavier brings a wealth of experience to the board, having been deeply involved in Healthcare IT projects around the world, in the UK and US in particular. We’re confident that Xavier will provide our organisation with a clear strategic direction and help us to maintain our position as a trusted global supplier of intelligent IT solutions for the healthcare sector.”
Xavier adds, “I’m delighted to be joining Clinical Solutions at such an exciting time in the company’s development. With the increased demands for new multi-channel decision support tools around the world, there is a real opportunity to help health organisations make a significant impact in quality healthcare delivery and services, whilst remaining cost effective and safe.”
“Clinical Solutions has a unique track record and scaleability for its Software as a Service model. We will continue to introduce specialised technology and content to a market where patients are taking a more active role in their own care and economic stakeholders are under increasing pressure.”
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Clinical Solutions and HealthNet Global join forces to deliver first Indian Swine Flu Helpline
23 September 2009 UK clinical software specialist, Clinical Solutions, has partnered with HealthNet Global Private Ltd to provide ‘HealthCall’, the first dedicated helpline for “H1N1 Swine Flu Triage” in India.
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The Swine Flu helpline, run by Apollo Hospitals and powered by Clinical Solutions IntefleCS™ Health Watch, the same technology selected to support the UK's National Pandemic Flu Service, was inaugurated recently in Madurai, by Union Minister M K Azhagiri. This helpline provides information and advice on the best route of care for citizens, in Madurai and across the state of Tamil Nadu, suffering from the symptoms of the H1N1 virus.
Mr.Charles Antony, CEO of HealthNet Global, comments, “The healthcare challenges facing India are unique – with the increasing gap between demand and supply of healthcare facilities and personnel, we need a paradigm-shift to bridge this gap. Our HealthCall solution creates a digital healthcare platform using Healthcare-IT-Telecom convergence, thereby allowing governments to improve their reach while providing quality services at an optimal cost.”
John Stevens, director at Clinical Solutions adds “We have high hopes for this partnership. By combining our technology and clinical expertise with the knowledge and experience of a local specialist, we are confident that we can help to drive change and improved access to reliable health information and advice for all citizens of India”
Clinical Solutions and HealthNet Global, a healthcare technology company based in Hyderabad, will continue to work together to develop solutions that support the Government’s initiatives to improve healthcare delivery across the sub-continent. Currently 70 per cent of the population of India live in rural areas while 70 per cent of healthcare services are located in urban centres. In order to address this imbalance, this partnership has been formed to develop technologies that will offer equality in healthcare information and access to healthcare services to the rural population of India, where there are shortages of healthcare professionals and restricted health advice.
HealthNet Global is part of the India Hospital Corporation, the largest private hospital group in India.
